Customer Satisfaction Feedback “Dear honorable Lab users, Your candid opinion is incredibly important to us for further improvement in delivery of our laboratory diagnostic services thereby to enhance your positive experience and satisfaction with our staff while obtaining the services. Please provide your opinion by participating in this quick survey which will take less than 5 minutes to complete. The information from this survey will be reviewed and acted upon so that we can continue to meet your needs.” Feedback Title Poor Weak Average Good Excellent Were the laboratory or phlebotomy employees courteous and professional? Poor Weak Average Good Excellent Was the laboratory or phlebotomy site was neat and clean? Poor Weak Average Good Excellent How do you rate the accessibility of the facility? Poor Weak Average Good Excellent How was the response to your requests, questions, and problems? Poor Weak Average Good Excellent Were your complaints handled effectively? Poor Weak Average Good Excellent Are you receiving your results in a timely fashion? Poor Weak Average Good Excellent What service related improvements would you like to recommend? Other questions or comments, if any? Date Submit Now
